Mandarin Oriental Palace, Luzern, Lucerne ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Haldenstrasse 10, Lucerne, Switzerland, 6002

Mandarin Oriental Palace, Luzern is a 5-star luxury hotel positioned along the picturesque shores of Lake Lucerne. The hotel features extensive wellness amenities, including the elegant Palace Spa and multiple dining options, delivering an exceptional hospitality experience.

Rooms & Amenities

Each of the 136 individually decorated rooms at Mandarin Oriental Palace, Luzern offers premium bedding, air conditioning, and 24-hour room service. Many rooms provide private balconies with stunning lake views. Suites include expansive living spaces and are equipped with modern technology.

Dining Options

Dining options include three onsite restaurants serving a variety of cuisines, including the award-winning Colonnade offering modern French cuisine and MOzern, an all-day dining venue with Mediterranean dishes. Guests can also enjoy a selection of snacks and sweets from the in-house pastry shop.

Leisure & Wellness

The hotel's Palace Spa features a steam bath, sauna, and a relaxation room, alongside the unique Klangschale for wellness. Guests can explore outdoor activities like kayaking or benefit from the hotel's exclusive fitness center.

Location & Transportation

Mandarin Oriental Palace, Luzern is located within a leisurely stroll of the historic old town and key cultural sites such as the Chapel Bridge and the Lion Monument. Transportation includes nearby bus and cable car stations, with the train station approximately 16 minutes away.

“The hotel is perfectly situated by Lake Lucerne, making it a joy to stroll along the water each day.”view full review

View hotel on map

“Exceptional service and delicious food in a stunning location” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby at CHF 55 per day.

Wireless internet is available in the hotel rooms at CHF 15 per day.

Other information

The hotel offers a full breakfast at the price of CHF 50 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

English, German, Spanish, Italian

Number of floors:6

Number of rooms:129

Former name

mandarin oriental palace

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

37 m²

Bed options:

2 Single beds or 1 Queen Size Bed

Balcony

room details

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Suite

Max:

2 persons

47 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Junior Suite

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Lucerne2300 ft

Airports

Kloten (ZRH) 41.9 mi

Belp (BRN) 77.1 mi

Train

Lucerne Station3300 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Views!

“The room's large window offered a amazing view of the lake, making every morning a delight.” view full review

Really good Culinary!

“Dining at the hotel was a highlight, especially the Japanese Chef dinner which was simply lovely.” view full review

Relaxing Retreat!

“The spa area was pristine and provided a tranquil escape, enhancing my overall relaxation experience.” view full review

Immaculate Gym!

“The gym facilities were impressively clean and well-equipped, making workouts a pleasure during my stay.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Bathroom telephone

Location

Haldenstrasse 10, Lucerne, Switzerland, 6002

Map view

Haldenstrasse 10, Lucerne, Switzerland, 6002

City landmarks

Bridges

Chapel Bridge

3700 ft

Square

Lion Monument

2600 ft

Museums

Swiss Museum of Transport

4300 ft

Events

KKL Culture and Convention Center Lucerne

4400 ft

Museums

Glacier Garden of Lucerne

3100 ft

Bahnhofstrasse 11a

Jesuit Church

4500 ft

Bridges

Spreuer Bridge

4900 ft

Museums

Bourbaki Panorama

2600 ft

Church

Franciscan Church

5000 ft

LucerneSwitzerland

Lake Lucerne

3400 ft

Museums

Rosengart Collection Lucerne

4600 ft

Museums

Alpineum

2800 ft

Museums

Modern Art Museum

2700 ft

LucerneSwitzerland

Old Town Lucerne

3900 ft

Hertensteinstrasse 30

Matthauskirche

2700 ft

Haldenstrasse 31

St Mark's Church

2900 ft

Museums

Natur-Museum Luzern

4800 ft

6004 Lucerne

Museggmauer

4700 ft

Public Building

Town Hall

3600 ft

Square

Schwanenplatz

2800 ft

Reusssteg 1

Nadelwehr Luzern

4200 ft

Kapellpl. 1a

Saint Peters Church

3000 ft

Parks

Inseli Park

1.1 mi

Museums

Historisches Museum Luzern

4700 ft

Square

Kornmarkt

4000 ft

Museggmauer

The Nine Towers

4600 ft

Beach

Lido

1.1 mi

Mall

Nationalquai

1.3 mi

Nearby

Church

Church of St. Leodegar

1600 ft

Casinos

Grand Casino Luzern

900 ft

Restaurants

Schweizerische Hotelfachschule

700 ft

Adligenswilerstrasse 22 6002 Luzern

Restaurant Olivo

800 ft

Haldenstrasse 6

Tivoli - Das Restaurant Am See

900 ft

Haldenstrasse 16A

China Shanghai 3

1100 ft

Haldenstrasse 23

National

2300 ft

Haldenstrasse 4 Grand Hotel National

Jialu National

1300 ft

Haldenstrasse 4 6006 Lucerne

Rebstock Restaurant

1900 ft

St.-Leodegar-Strasse 3 6006 Lucerne

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Great views

Friendly service

Small rooms

Isolated location

8.2/10

Great

Rooms

8.0

Location

8.0

Service

9.0

Dining

7.0

4.5/5 based on 0 reviews

#6 of 71 hotels in Lucerne based on Tripadvisor

James

United States of America, May 2023

8.2/10

Staying at the hotel was like a dream come true. The rooms offered breathtaking views of the mountains and the lake, although they were a bit small for the price. The service was beyond helpful, with extremely friendly and informative staff. The location was simply stunning, like a postcard setting, but it did feel a bit isolated. The dining experience was good, especially with a terraced room on the top floor with beautiful mountain and lake views.

Rooms

8.0

The rooms over the lake were nicely trimmed but small for the price.

Service

9.0

The staff was amazing - friendly, informative, and willing to assist.

Location

8.0

The location has spectacular views of the mountains and the lake, like a postcard setting, but it does seem a bit isolated.

Dining

7.0

The dining in Lucerne was good, with a terraced room on the top floor providing a nice mountain/lake view.