Mandarin Oriental Palace, Luzern, Lucerne ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Haldenstrasse 10, Lucerne, Switzerland, 6002

Mandarin Oriental Palace, Luzern is a historic five-star superior hotel situated on the shores of Lake Lucerne, renowned for its Belle Époque architecture and breathtaking views of the Swiss Alps. Following extensive renovation, it blends luxury amenities with traditional elegance, making it a significant landmark in Swiss tourism. The hotel is located a short distance from the medieval old town, offering guests a serene yet central setting to explore the city.

Location

Situated directly on Lake Lucerne, the hotel allows for easy access to the lakeshore promenade and nearby attractions, including the Chapel Bridge and the old town. Guests can reach the train station in approximately 16 minutes on foot, or take a short drive to Zurich Airport, located 50 minutes away.

Rooms

The hotel features 136 individually decorated rooms designed for comfort and elegance. Most accommodations provide stunning lake views along with balconies or terraces, offering private outdoor space. Amenities include 24-hour room service, premium bedding, air conditioning, and personalized pillow menus.

Eat & Drink

Mandarin Oriental Palace, Luzern offers a diverse range of dining experiences across four restaurants. The Michelin-starred Colonnade serves modern French cuisine, while the vibrant MOzern Bar & Brasserie features an all-day menu highlighting Mediterranean and classic dishes. Guests can also enjoy seasonal al fresco dining at Quai 10, or indulge in traditional Japanese Omakase at Minamo.

Leisure & Business

The elegant Palace Spa includes a steam bath, sauna, aromatherapy showers, and a gym, providing a tranquil retreat for relaxation. For business travelers, the hotel offers advanced meeting facilities and attention to detail to ensure successful events. Guests can also take advantage of a range of local activities such as kayaking and golfing.

“The hotel's breathtaking lakeside location made every morning feel like a postcard come to life.”view full review

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“An exceptional hotel with stunning views and friendly staff.” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby at CHF 55 per day.

Wireless internet is available in the hotel rooms at CHF 15 per day.

Other information

The hotel offers a full breakfast at the price of CHF 50 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

English, German, Spanish, Italian

Number of floors:6

Number of rooms:129

Former name

mandarin oriental palace

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Lake View Tower Suite

Max:

2 persons

70 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Lake View Junior Suite Terrace

Max:

2 persons

45 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Deluxe Lake View Room Terrace

Max:

2 persons

37 m²

Bed options:

2 Single beds or 1 Queen-size bed

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Lucerne700 m

Airports

Kloten (ZRH) 67.4 km

Belp (BRN) 124.1 km

Train

Lucerne Station 1.0 km

Bus

Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delight

Dining at the Colonade was a remarkable experience, with every dish bursting with flavor and creativity.view full review

Relaxing Retreat

The spa area was a serene escape, impeccably clean and equipped with tranquil facilities that enhanced relaxation.view full review

Luxurious Comfort

The room was beautifully appointed with a stunning lake view, and the extremely large bed provided a restful night’s sleep.view full review

Efficient Parking

The valet parking service was impressively efficient, making our arrival and departure seamless and stress-free.view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Bathroom telephone

Location

Haldenstrasse 10, Lucerne, Switzerland, 6002

Map view

Haldenstrasse 10, Lucerne, Switzerland, 6002

City landmarks

Bridge

Chapel Bridge

1.1 km

Square

Lion Monument

770 m

Museum

Swiss Museum of Transport

1.3 km

Event hall

Lucerne Culture and Congress Centre

1.3 km

Museum

Glacier Garden of Lucerne

940 m

Bahnhofstrasse 11a

Jesuit Church

1.4 km

Bridge

Spreuer Bridge

1.5 km

Museum

Bourbaki Panorama

770 m

Church

Franciscan Church

1.5 km

LucerneSwitzerland

Lake Lucerne

1.0 km

Museum

The Rosengart Collection

1.4 km

Museum

Alpineum

850 m

Museum

Modern Art Museum

800 m

LucerneSwitzerland

Old Town Lucerne

1.2 km

Hertensteinstrasse 30

Matthauskirche

820 m

Haldenstrasse 31

St Mark's Church

860 m

Museum

Natur-Museum Luzern

1.5 km

6004 Lucerne

Museggmauer

1.4 km

Public Building

Town Hall

1.1 km

Square

Schwanenplatz

840 m

Reusssteg 1

Nadelwehr Luzern

1.3 km

Kapellpl. 1a

Saint Peters Church

910 m

Park

Inseli Park

1.8 km

Museum

Historisches Museum Luzern

1.4 km

Square

Kornmarkt

1.2 km

Museggmauer

The Nine Towers

1.4 km

Beach

Lido

1.7 km

Mall

Nationalquai

2.1 km

Nearby

Church

Church of St. Leodegar

460 m

Casino

Grand Casino Luzern

270 m

Restaurants

Schweizerische Hotelfachschule

190 m

Adligenswilerstrasse 22 6002 Luzern

Restaurant Olivo

230 m

Haldenstrasse 6

Tivoli - Das Restaurant Am See

260 m

Haldenstrasse 16A

China Shanghai 3

310 m

Haldenstrasse 23

National

690 m

Haldenstrasse 4 Grand Hotel National

Jialu National

380 m

Haldenstrasse 4 6006 Lucerne

Rebstock Restaurant

560 m

St.-Leodegar-Strasse 3 6006 Lucerne

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Great views

Friendly service

Small rooms

Isolated location

8.2/10

Great

Rooms

8.0

Location

8.0

Service

9.0

Dining

7.0

4.5/5 based on 0 reviews

#6 of 71 hotels in Lucerne based on Tripadvisor

James

United States, May 2023

8.2/10

Staying at the hotel was like a dream come true. The rooms offered breathtaking views of the mountains and the lake, although they were a bit small for the price. The service was beyond helpful, with extremely friendly and informative staff. The location was simply stunning, like a postcard setting, but it did feel a bit isolated. The dining experience was good, especially with a terraced room on the top floor with beautiful mountain and lake views.

Rooms

8.0

The rooms over the lake were nicely trimmed but small for the price.

Service

9.0

The staff was amazing - friendly, informative, and willing to assist.

Location

8.0

The location has spectacular views of the mountains and the lake, like a postcard setting, but it does seem a bit isolated.

Dining

7.0

The dining in Lucerne was good, with a terraced room on the top floor providing a nice mountain/lake view.